FAQ

When do I schedule my pre-session?

We can schedule your pre-session for you whenever you are ready. Most brides have their pre-sessions about 2 weeks prior to the wedding as your hair and skin are more like what it will be like on the wedding day but we can do it whenever you like. We just need to have your headpiece and veil for this appointment. We include an unlimited time pre-session where we work with your facial features, the neckline of the dress, and your veil to come up with a look that is perfect for you. Your exciting pre-session will be at our beautiful bridal suite on Bellevue Way in Bellevue (1 block from Bellevue Square Mall). You will be greeted at your pre-session with a glass of champagne and an ipad mini to have fun with during your appointment.

What if my consultant has an emergency?

We are the largest provider of hair and make-up in the Northwest. We also have the most experience and we have the staff to take care of emergency situations. We take notes and photos at the pre-session so any of our lead consultants can duplicate your look. We have extensive training and we all have the exact same kits so you get the same great consistency no matter what.

How do I decide?

When it comes to on-location bridal beauty, not all companies are created equal. In fact, many providers are individual freelance hair or makeup artists working alone. While some are great and very experienced, others may be less experienced and unreliable. Determining who is who on your own can be stressful and time consuming. That is why we strongly recommend discussing your options with your wedding planner, photographer, or wedding venue. Salon Maison is referred by all of the top wedding venues, wedding planners, and photographers in the area and the reason for that above and beyond the quality of our work is our ability to deliver that quality consistently and on time – every time.

Do you charge a driving fee?

There are no driving fee within our normal driving ranges of Seattle, Bellevue, Kirkland, Lynnwood, Bothell, and Woodinville.

How long does a pre-session normally take?

A hair and make-up pre-session normally takes about 1.5 to 2 hours but we offer an unlimited time pre-session to make sure you love everything.

What can you do for the groom?

We touch-up the groom without making him feel touched up. This would include his hair style and any under eye circles, blemishes, and any common red around the nose area. We will help him look picture perfect for the big day!

What if I don’t get done on time?

We guarantee you will get done on time.  On our contracts we list a guaranteed start time and and guaranteed done time.  We pride ourselves on making sure you are ready to go for your photos.  That is one of the reasons we are referred by the top wedding planners and venues is because we are always done on time which is so important so you don’t cut into your photography time.  Not only are our brides done on time but they are always happy and look beautiful!

Can my mother or bridesmaids have pre-sessions?

Yes.  If the mother’s or bridesmaids would like a pre-session too that would be fine it is just the same price each time we do their hair and make-up.  You can make it a fun party if you like or have a pre-session party right before you go out for your bachelorette party.

I live out of town and won’t have time for a pre-session. Do I have to have a pre-session?

Pre-sessions are not required.  We can definitely come just on the day and make you beautiful for your special occasion.  Many of our out of town brides will have a pre-session when they come into town a day or two before the wedding.  That works great too because the closer to the wedding day the better because your hair and skin is more like what it will be like for the wedding day.  It is so much fun!

Can I just have hair done? Or just have makeup done?

Absolutely!  We can definitely come to just do hair or just your make-up.  Please keep in mind we do recommend the same person do both the bride’s hair and make-up for continuity.  You will want everything to flow together beautifully – Your facial features, head piece, veil, and neckline of the gown which usually works best if the same person does both your hair and make-up.  You usually don’t realize how important that is until you get your photos back.  We will make sure everything looks beautifully together and you will look good in person and in photographs.

Some peak wedding days have minimum so please inquire.

My bridal party is very large. Can you really do all of us?

Large bridal parties are normal for us.  We will have several consultants helping for extremely large bridal parties.  It is so much fun to get together and be pampered together.

Do you do the flowergirls too?

Yes, we normally do the flowergirls too. We do their hair, secure whatever they are wearing in their hair, and do light lip gloss and blush to make them feel a part of it. They love it!

Do you offer gift certificates?

Yes, this makes a great gift for the bride. Many brides will also give this to their bridal party as a thank you for being in the wedding. It is so much fun to all get together and get beautiful the day of the wedding.

Is gratuity included?

Gratuity is not included or mandatory. A 15 to 20% gratuity is customary. Your consultants greatly appreciated whatever you feel most comfortable with. Gratuities go directly to your consultants.

Can you come back for a style change?

Yes, we can come back for a style change for an additional charge (based on availability).

What if I don’t normally wear much makeup?

No problem, most of our brides want something soft and natural but defined for photos. We offer an unlimited time pre-session to make sure you love everything and it is in your comfort zone.

What makeup products do you use?

We have picked and chosen the best things out of each make-up line for brides. This is really important because there is not one make-up line that has the best of everything for weddings. We use a lot of MAC which is the leading product line. We also use Lancome, Shesiedo, Dior, proessional lines, and Urban Decay. We special order a facial primer that helps keeps your make-up on all day which is fabulous. Everything is waterproof so you don’t have to worry about tears. It is our job to have the best of everything for brides so you look your best.

Is a pre-session included?

The pre-session is included in our bridal package. You can also purchase an individual pre-session as well. We include an unlimited time pre-session appointment (normally 2 hours) where we work with your facial features, the neckline of the dress, and your veil to come up with a look that is perfect for you. Your exciting pre-session will be at our beautiful bridal suite on Bellevue Way in Bellevue (1 block from Bellevue Square Mall). You will be greeted at your pre-session with a glass of champagne and an ipad mini to have fun with during your appointment while we create the perfect look for you!

Why Salon Maison?

Salon Maison is the leading provider of onsite hair and make-up in the Northwest. We do over 300 weddings a year and have over 20 years experience making brides very beautiful and happy. We are referred by the top wedding planners which is the best referral you can get in the industry. We are always done on time and everything we do stays very well. We have won many awards including best hair and make-up from The Knot and Seattle Bride Magazine. Please take a look at our extensive portfolio at www.salonmaison.net.

We strive to offer the highest level of service for our brides. We specialize in weddings and understand how important prompt communication and service is during the planning process. Our pre-sessions are unlimited timing to make sure you love everything. We are the only wedding company that offers a fully refundable deposit up to 90 days prior. We offer this because we are very confident you will love your bridal look. When it comes to your wedding day you want to make sure you have the best so you will love your photos and enjoy your wedding day feeling pampered and beautiful!

What is a pre-session?

A pre-session is where we get together ahead of time and do your hair and make-up exactly the way it will be on the wedding day. We work with your facial features, neck line of the gown, and headpiece to come up with a look that is most flattering for you. It is all catered to what you want and we will make recommendations for you as well. We offer an unlimited time pre-session appointment to make sure you love everything. Pre-sessions are done at our beautiful Bellevue bridal suite which is one block from Bellevue Square Mall. You will be greeted at your pre-session with a glass of champagne and an ipad mini to have fun with during your appointment while we create the perfect look for you!

Why is onsite important?

When it comes to your wedding day there is nothing more precious than time itself. With Salon Maison and on-location bridal hair and wedding makeup the first major difference you’ll notice is how you are the priority. There’s no waiting in a bustling seating area, no struggling for parking especially in the rain, and no coordinating of multiple appointments for bridesmaids and family. Just you and your loved ones at your gorgeous venue laughing and talking about the incredible day waiting for you just outside the doors.